In pursuance of its Action Plan for performance evaluation, assessment and accreditation
and quality up-gradation of institutions of higher education, the National Assessment and
Accreditation Council (NAAC), Bangalore proposes that every accredited institution should
establish an Internal Quality Assurance Cell (IQAC) as a quality sustenance measure. Since
quality enhancement is a continuous process, the IQAC will become a part of the
institutions’ system and work towards realization of the goals of quality enhancement and
sustenance. The prime task of the IQAC is to develop a system for conscious, consistent and
catalytic improvement in the overall performance of institutions. For this, during the post-
accreditation period, institutions need to channelize their efforts and measures towards
promoting the holistic academic excellence including the peer committee recommendations.
The guidelines provided by IQAC guide and facilitate the institutions in the creation and
operation of the Internal Quality Assurance Cell (IQAC). The work of the IQAC is the first
step towards internalization and institutionalization of quality enhancement initiatives. Its
success depends upon the sense of belongingness and participation in all the constituents of
the institution. It will not be yet another hierarchical structure or a record-keeping exercise
in the institution. It will be a facilitative and participative voluntary system/unit/organ of the
institution. It has the potential to become a vehicle for ushering in quality enhancement by
working out planned interventionist strategies by IQAC to remove deficiencies and enhance
quality like the “Quality Circles” in industries.
IQAC ‘s vision is to ensure quality culture as the prime concern for the Higher Education
Institutions through institutionalizing and internalizing all the initiatives taken with internal
and external support.
The primary aim of IQAC is
To develop a system for conscious, consistent and catalytic action to improve the
academic and administrative performance of the institution.
To promote measures for institutional functioning towards quality enhancement
through internalization of quality culture and institutionalization of best practices.
IQAC shall evolve mechanisms and procedures for
a) Ensuring timely, efficient and progressive performance of academic, administrative and
financial tasks; b) Relevant and quality academic/ research programmes;
c) Equitable access to and affordability of academic programmes for various sections of
d) Optimization and integration of modern methods of teaching and learning;
e) The credibility of assessment and evaluation process;
f) Ensuring the adequacy, maintenance and proper allocation of support structure and
g) Sharing of research findings and networking with other institutions in India and abroad.
Some of the functions expected of the IQAC are:
a) Development and application of quality benchmarks
b) Parameters for various academic and administrative activities of the institution;
c) Facilitating the creation of a learner-centric environment conducive to quality education
and faculty maturation to adopt the required knowledge and technology forparticipatory
teaching and learning process;
d) Collection and analysis of feedback from all stakeholders on quality-related institutional
e) Dissemination of information on various quality parameters to all stakeholders;
f) Organization of inter and intra institutional workshops, seminars on quality related
themes and promotion of quality circles;
g) Documentation of the various programs/activities leading to quality improvement;
h) Acting as a nodal agency of the Institution for coordinating quality-related activities,
adoption and dissemination of best practices
i) Development and maintenance of institutional database through MIS for the
purpose of maintaining /enhancing the institutional quality
j) Periodical conduct of Academic and Administrative Audit and its follow-up
k) Preparation and submission of the Annual Quality Assurance Report (AQAR) as
per guidelines and parameters of NAAC.
IQAC will facilitate / contribute to
a) Ensure clarity and focus in institutional functioning towards quality enhancement
Ensure internalization of the quality culture.
b) Ensure enhancement and coordination among various activities of the institution and
institutionalize all good practices.
c) Provide a sound basis for decision-making to improve institutional functioning.
d) Act as a dynamic system for quality changes in HEIs
e) Build an organized methodology of documentation and internal communication.